Gigi Morales
Information Technology
Areas of Expertise
01
Windows
Decades of personal troubleshooting combined with over 2 years of factory and office experience
02
Azure AD & Legacy AD
User account creation and administration as well as enterprise application management experience
03
User Support & Administration
Day to day user support and administration – processing new hires/terminations, user permissions, etc..
04
Microsoft 365
User licensing, subscription payments, app deployment and general troubleshooting
05
Software & Hardware Troubleshooting
10+ years of experience troubleshooting both software and hardware
06
VMware/vSphere
Server maintenance, creation, and supervision
07
Vendor Management
Ability to procure and manage vendor relationships
08
Security Awareness Training
Create and disperse security awareness training in compliance with cyber security auditing requirements
09
Programming Languages
Proficiency in Python, C++, and Java while also having a working knowledge of polymorphism, encapsulation, and object-oriented programming
10
Technical Writing
Creation and maintenance of technical documentation
11
Scripting & Automation
Ability to create PowerShell scripts to automate workflows
12
Endpoint Engineering
Ability to create and disperse endpoint images to required desktops and mobile devices
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